Verzendbeleid

We aim to provide you with a smooth and reliable shopping experience from order placement to delivery.

Processing & Shipping Time

• All orders are processed and shipped within 1–2 business days after payment confirmation.

• Once your order has been shipped, you will receive a confirmation email with tracking details.

• Delivery times may vary depending on your location, but we always strive to ensure timely delivery.

Shipping Rates

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Free shipping may be offered during special promotions or on orders above a certain amount.

Order Tracking

After your order is dispatched, you’ll receive a tracking link via email or SMS so you can monitor your shipment’s progress.

Returns & Refunds

We want you to love your purchase! If you are not completely satisfied with your item:

• You may return your order within 7 days of receiving it for a refund.

• Items must be unused, unworn, unwashed, and returned in their original packaging with tags attached.

• Once we receive and inspect your return, your refund will be processed within 5–7 business days.

Non-Returnable Items

For hygiene and safety reasons, certain items such as undergarments, swimwear, and accessories may not be eligible for return unless faulty.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [your email address], and we’ll resolve the issue promptly.

Contact Us

For any questions or assistance regarding shipping or returns, please reach out to us at:
📧 luxrnd.co@gmail.com